90 Day Satisfaction Guarantee
Our policy is simple - you LOVE it or you send it back - and we give you an INDUSTRY LEADING 3 MONTHS (yes, THREE months) to send it back!
No strings attached - we pride ourselves on the exceptional experience you have with Hobby Link.
To arrange a return, please contact us by phone or on email advising you wish to return the model.
The fine print:
1. If the return is due to being damaged on arrival, we will either replace with the same model where available or credit in full the model excluding postage costs (to send and return the model). The item needs to be returned with all original packaging and associated certificates of authenticity (if applicable) to raise a claim. Credit for damaged items is issued as a store credit.
2. If the return is due to changing mind, not suitable, unwanted gift or similar reason, we will refund in full the cost of the model excluding postage costs (to send and return the model). The model also needs return undamaged, unopened and in original condition back to us before the refund is issued.
Please contact us at firstname.lastname@example.org or on 03 6278 1909 to initiate a return.