Privacy Policy

Hobby Link ABN 73 163 756 341 trading as "Hobby Link" is committed to respecting the privacy of your personal information collected from its website. This website Privacy Notice explains our policy for dealing with personal information that we collect through our website under the domain name "hobbylink.com.au" (HL Site).

Throughout this Privacy Notice, we refer to your "personal information" which means information which identifies you as an individual or from which your identity can be reasonably ascertained. Your home address and home telephone number are examples of personal information.

We will post any changes to this Hobby Link Site Privacy Notice on the HL Site, so we encourage you to check this HL Site Privacy Notice from time to time.

Information collected on this website

The information about you which we may collect through the HL Site includes any messages or comments you submit to us via the HL Site. This includes:

  • any details you provide to us as part of a payment process;
  • any messages or comments you email us which may include personal information such as your name and email address;
  • information collected when you participate in an online survey; and
  • your email address if you subscribe to our newsletters or mailing lists.

In common with many websites we may also collect aggregated information which tells us about visitors to the HL Site but not the identity of those visitors. For example, we may collect information about the date, time and duration of visits and which pages of the HL Site are most commonly accessed. This information is used by us to help to administer and improve the HL Site.

You may browse through information-only areas of the HL Site without providing any personal information to us. However, we may not be able to provide the full range of services through the HL Site if we are not provided with the information outlined above.

Hobby Link respects the privacy of all current and prospective customers. If you do not wish to receive communication (via mail, email or phone) from us, please call 0411 233 472 or webmaster@hobbylink.com.au

Cookies

Like many websites, the HL Site may use "cookies" which store some information on computers accessing the HL Site. Cookies may be used by us for a variety of purposes. For example, we may use cookies to recognise a computer which has previously visited this HL Site and customise the HL Site according to previous preferences and site behaviour. Cookies may also be used to manage security and store information about the type of browser being used. With most Internet browsers, users can erase cookies from their computer, block all cookies, or receive a warning before a cookie is stored. However, some parts of this HL Site may not function fully for users that disallow cookies.

Use and disclosure of information

In addition to providing our products and services to you, we may use or disclose personal information that we collect about you:

  • to provide you with promotional information - in accordance with privacy laws - about our products and services;
  • for administrative purposes including research, planning, service development, security and risk management; or
  • to the extent that we are required or authorised by law to do so.

For the purpose of completing a transaction on the HL Site, Hobby Link will forward your name and address to the participating retailer that you have purchased their goods or services from. All other information collected will not be shared with participating retailers. Hobby Link does not have access to your financial information as part of the checkout process. Please see PayPal's own privacy policy in regards to your financial information on completing the checkout process.

We will not share personal information with third parties.

We may use and disclose aggregated non-personally identifying information collected through this HL Site as part of our process of constantly improving the HL Site and HL's services and products.

How we handle email and "Contact us" messages

Hobby Link may preserve the content of any email, or "Contact us" or other electronic message or form, that we receive. Any personal information contained in those messages will only be used or disclosed in ways set out in this HL Site Privacy Statement. The message content may be monitored by our service providers or HL employees for purposes including trouble shooting, compliance, auditing and maintenance, or where email abuse is suspected.

Links

The HL Site may, from time to time, contain links to the websites of other organisations which may be of interest to you. Linked websites are responsible for their own privacy practices and you should check those websites for their respective privacy statements.

Security

We use a number of mechanisms to protect the security and integrity of your personal information including SSL 256 bit encryption and offline storage of information. Unfortunately, no data transmission over the Internet can be guaranteed as completely secure. So while we strive to protect such information, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once any personal information comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorised access, modification or disclosure.

Access to information

If you wish to request access to any personal information which we hold about you as a result of our information collection practices outlined in this HL Site Privacy Notice, please contact us using the "Contact details" set out below. Please provide as much detail as you can about the particular information you seek, in order to help us retrieve it.

Contact details

If you have any questions or feedback about privacy, or wish to make a complaint about the way in which we have handled your personal information, you may contact us as set out below:

Email: shop@hobbylink.com.au
Phone: 0417 412 439
Address: PO Box 602, Kings Meadows Tas 7249

Version 1.4 - August 2014